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Problem
By default, Kiuwan sets a timeout of 60 minutes for the different steps of the analysis. This timeout halts the analysis process in case some step hangs indefinitely hangs.
GUI mode
If you are using Kiuwan Local Analyzer in GUI mode, a dialog will open indicating this error:
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Please note that this dialog also displays the support ticket code you can provide to Kiuwan Technical Support if you want to enquire about it.
You can also detect this kind of error looking at the log file. In case this error happens, the analysis windows will look like this:
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Then, you can click on “Analyzer log” link Click Analyzer log to open a window where the log file (temp/agentGUI.log) is displayed.
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You will find some line as the following indicating that a timeout has been produced.
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ERROR 2016-10-03 13:01:21,960 - ERROR running target "run.rules" - Timeout: killed the sub-process |
C:\Luis\Kiuwan\Nuevo\KiuwanLocalAnalyzer\bin\analyzerCommon.xml:79: Timeout: killed the sub-process |
CLI mode
If you are using Kiuwan Local Analyzer in CLI mode, this error is reported to the standard output.
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An error code will be returned to the calling process.
Please visit Local Analyzer Return Codes Deprecated for further info con information on return codes.
Solution
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Sometimes, this default timeout is not enough to finish the analysis. Due to the size of your application code, the analysis might need more time to finish. Therefore, the first action is to increase it to a higher value. You can do it in two ways.:First, change Change the timeout value:in the GUI
After modifying the value, clicking on Save button will
If you click “Save”,
Modify the analyzer.properties fileAn alternative way to change this timeout value is by modifying the con/analyzer.properties file. To do it, edit “timeout” the timeout property:
In case the problem persists, please contact Kiuwan Technical Support. |
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